Billy Foord

Customer Support Advisor

I am a customer support advisor who works for the switch team. I started at Affinity for Business as a temp and eventually was hired full time at the launch of the commercial water market. I take calls from customers who want to know why they should switch their clean and waste water over to Affinity for Business, as well as drawing up prices and updating our systems. I enjoy helping customers get better service and save money by switching to us and combining their clean and waste water.

Favourite expression: “Absolutely!!”

I will never be seen without… My cactus, Craig.

Fun fact about yourself: I’m a direct descendant of the famous(?) smuggler and outlaw Cephas Quested!

switch@affinityforbusiness.co.uk