Emergency

You can contact us to report any emergencies or unplanned impacts to your water supply/waste water services during our office hours (08:00 – 17:00) by calling us on 0345 357 2424.

For emergencies at any other time, please contact your wholesaler directly, you can find the appropriate emergency number by hovering over the area on the map below.

Affinity Water – 0345 357 2425

Albion Water – 0800 917 5819

Anglian Water & Hartlepool – 0800 145 145

Bournemouth Water – 01202 590 059

Bristol Water – 0345 702 3797

Cholderton & District Water – 07437 445 863

Essex & Suffolk – 0345 717 1100

Northumbrian Water – 0345 717 1100

Portsmouth Water – 023 9247 7999

Scottish Water – 0800 077 8778

Severn Trent Water – 0800 783 4444

South East Water – 0333 000 0365

Southern Water – 0330 303 0368

South Staffs Water – 0330 123 0116

South West Water – 0344 406 8053

Sutton & East Surrey Water – 01737 772000

Thames Water – 0800 316 9800

United Utilities – 0345 672 3723

Wessex Water – 0345 600 4600

Yorkshire Water – 0333 414 9040

Useful advice

Get useful advice such as pipe responsibility, leak checks, and how to read your meter.

FAQ's

Got a question? We’re here to help! If you can’t find what you’re looking for, contact us directly.

Proud to work in partnership with: