Should you stay or should you play?

by | Mar 30, 2017 | Blog

The opening of the water market is just days away, meaning businesses just like yours will have the chance to choose who supplies their clean and waste water. If you’re a little unsure about what switching entails or are just interested in finding why it might be a good idea for your business to switch, then check out these four tips we’ve put together to ensure you make the most of this exciting opportunity.

Shop around
Just because you’ve had the same supplier for years and you think you’re getting the best deal, it doesn’t mean you have to stick with them. An open water market has already proved to be very successful in Scotland, so there’s no reason why the same won’t happen in England too. This is your chance to have some control over who supplies your water, so do your research and find a water retailer that best meets the needs of your business.

Customer service is key!
When you have so many water retailers promising you low prices, sometimes it can be a little overwhelming trying to work out who could save you the most money. In this case, why not switch your focus onto something else that really matters, like customer service. If you have a problem with your water supply, need some advice or have questions that need answering, you’re going to want to deal with someone who understands your business’s needs and will try their best to help you. It’s therefore essential to start conversations with different retailers, so you can see who will be the best fit for your organisation. If you haven’t been happy with the service previously – now’s your chance to switch!

Don’t panic, you don’t have to do anything
Of course, you don’t have to switch if you don’t want to. If you’re happy with your current supplier then just sit back and relax, at the end of the day water will still come out of your taps and you’ll still receive your monthly bill. You can always switch at a later date, meaning if you wanted to see how things turn out within an open water market, and then make a decision, that’s ok too!

Why AfB might be a great fit for you
Here are Affinity for Business we’ve been working hard to make sure we can offer our new and existing customers the best value for money, a friendly team on hand to help with any issues and a fresh outlook on the water market. We are completely obsessed with customer service and making your clean and waste water supply as cost effective as possible, that’s why we offer a wide range of products and services that can your business use water more efficiently and reduce your all-round usage.

If you’re interested in finding out more about our services, give one of our friendly team a call on 03453572424. Alternatively, drop us an email at

Happy switching!

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