Small or medium sized businesses

For some of our small or medium sized business customers like hairdressers and restaurants, water is absolutely integral for keeping them trading. For others like offices and retailers, who use water to flush the toilet and make the tea, it isn’t as critical, although it would still cause a problem if suddenly it wasn’t there! Something all our small and medium business customers have in common is that all they want is an honest, friendly service that they can rely on.

That’s why when it comes to small and medium sized businesses, we have made sure that managing your water account and usage is as easy as possible for you. We have simplified our billing and offer self service account management that takes all the hassle out of water and waste – and can save you money.


SME businesses tend to use between 500-3000 cubic meters of water – that’s the same as an Olympic-sized swimming pool!

What can we do for SMEs?

Simple accurate billing, with the option of online management of your account and one point of contact = no fuss, limited paperwork and knowledgeable advisors on hand to answer any questions you have.

With an average call pick up time of just 20 seconds!

Whether you are a totally new customer or combining your clean and waste water, we will organise the switch for you – with no break in your supply!

Say yes, then sit back and focus on running your business – whilst we do the rest.

Saving money – we will work with you to see how we can save you water and money – as the two work hand in hand, and we’ll give you £25 cashback per year to get you started. (discount subject to spending £150 p/y on your water)

Switch to Affinity for Business

Switching to Affinity for Business is quick, easy and can save you money! Plus you won’t get better customer service from any other retailer…

You can check out some of our tips and tricks for SMEs on our blog.

“When you have any problems they are always very helpful. They always answer their phone and will call you back if needed. Having both our bills in one has helped us immensely.”Trustpilot Review

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